Welcome

Welcome to Richmond Surgery's website.   Our website is for you.  We have endeavoured to keep it as simple and easy to navigate as possible so you can find all the information you need with ease.  

We routinely update and make changes to our website, systems and services to meet our patients' needs and to provide you with up to date care.  We welcome your feedback and suggestions and will endeavour to meet your suggestions.

  • Local Pharmacies List - Click Here
  • NHS England Friends & Family Test - to access the short survey please click here

New Patient Registrations

New patients can register in person with the practice Monday - Friday between 10.00am and 5.00pm.   We will require completion of a Patient Registration Form and Confidential Health Questionnaire to ensure the Practice can fully assist with your health care needs.  Download the registration forms as follows:

  • All adults aged 17 and upwards complete Adult Registration Form - click here
  • All children aged under 5 years complete Child Under 5 Registration Form - click here
  • All children aged 5 - 16 years of age completed Child 5-16 Registration Form - click here
  • All new patients regardless of age must complete a GMS1 Form - click here

Your NHS card is no longer required when you register, however you will need to provide 2 forms of identification such as a driver's licence with photo or passport (photographic evidence, where possible, for an adult) and one that includes your home address such as a recent utility bill. 

As a new patient, to ensure continuity of any regular medication please provide us with one of the following to prevent delays in repeat prescriptions:

  • Your most recent repeat prescription slip
  • Confirmation letter from your previous surgery
  • Ongoing medication packaging clearly marked with your name and address, and prescription details.

When you register at Richmond Surgery you will be allocated a GP.  We endeavour to ensure that you can see or speak to your own registered GP when you attend surgery.  There will of course be times when your GP is not available.  The practice has in place an excellent secure patient IT system allowing any of our other GPs/locums to attend to your needs should your registered GP be unavailable.

Leaflet: Your Information
Register for online services


 

Latest News

NEW Patient Extended Access - From Sept 2017

From September 2017, three of the Fleet locality practices will be working together to share the provision of GP Extended Access.  These practices are Richmond Surgery, Branksomewood Surgery and Crondall New Surgery.  Unfortunately, at the present time, Fleet Medical Centre are unable to provide this shared cared. 

For almost a year the Fleet locality practices have been working on establishing the best way to offer Fleet patients GP Extended Access, taking in to consideration the available resources.   

NEW – eConsult at Richmond Surgery

eConsult is an online triage and consultation that offers our patients a further method for accessing medical advice and care. It is flexible and enables you to interact at a time that suits you. eConsult enables you to request advice from your GP online without having to telephone the surgery or book an appointment with your GP.  It is already successfully used by surgeries in other parts of England. To watch the eConsult Patient Video click here https://youtu.be/tbg1AhkmZkU

EPS - "Electronic Prescribing Service"

EPS went live at the Surgery on 22 Nov 2016.  This means your repeat prescription, once processed and approved by your GP will be issued electronically to your preferred Pharmacy for collection.  No green prescription slip is printed.  Most Pharmacies in our local area are EPS friendly.  If you have not already informed us of your preferred Pharmacy, please speak with our reception team or note this on your next repeat prescription request.

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